Contracts › 75FCMC22C0038
75FCMC22C0038: Contact Center Operations
Awarded to Maximus Federal Services, Inc. by Centers for Medicare and Medicaid Services (CMS).
$3.3Bobligated
$6.4Bpotential value
10 September 2027current end date
9subcontracts reported
See modifications, all subcontractors and funding in FedSift →
| Contract | 75FCMC22C0038 |
|---|---|
| Awardee | Maximus Federal Services, Inc. |
| Awarding agency | Centers for Medicare and Medicaid Services (CMS) |
| Awarding office | OFC OF ACQUISITION AND GRANTS MGMT |
| Funding agency | Centers for Medicare and Medicaid Services |
| NAICS | 561422 Telemarketing Bureaus and Other Contact Centers |
| PSC | R499 Support- Professional: Other |
| Place of performance | Mclean, VA (district VA-11) |
| Pricing | Cost Plus Award Fee |
| Extent competed | Full and Open Competition |
| Set-aside | No Set Aside Used. |
| Offers received | 9 |
| Solicitation | RFP75FCMC21R0013 |
| Period of performance | 31 August 2022 to 10 September 2027 |
| Potential end | 10 September 2031 |
| Estimated recompete solicitation | ~Q1 2027 (estimate, ~6 months before expiry) |
Subcontractors
Firms Maximus Federal Services, Inc. has reported subcontracting to on this contract, largest first — the companies already doing this work.
| Subcontractor | Amount | Date |
|---|---|---|
| Smk Business Center Llc | $159.4M | 2023-06-21 |
| The Kenific Group Llc | $139.9M | 2022-11-30 |
| Pearl Interactive Network Llc | $96.0M | 2023-01-10 |
| North End Teleservices, Llc | $77.8M | 2023-08-31 |
| Tdb Communications Inc | $69.2M | 2022-12-15 |
| Capitol Bridge, Llc | $24.3M | 2022-12-16 |
| Strategic Bpo Solutions Llc | $22.3M | 2025-09-15 |
| Cti Resource Management Services, Inc. | $14.4M | 2026-06-25 |
| Lionbridge Technologies Llc | $3.7M | 2025-06-20 |
As reported to USASpending.gov, retrieved 18 October 2026.
Recent modifications
| Mod | Date | Action | Obligation |
|---|---|---|---|
| P00033 | 2026-10-06 | Other Administrative Action | $0 |
| P00032 | 2026-09-30 | Funding Only Action | $401.6M |
| P00031 | 2026-09-18 | Change Order | $0 |
| P00030 | 2026-09-16 | Supplemental Agreement for Work Within Scope | $0 |
| P00029 | 2026-09-10 | Exercise an Option | $133.6M |
| P00028 | 2026-05-27 | Other Administrative Action | $0 |
| P00027 | 2026-04-16 | Funding Only Action | $138.3M |
| P00026 | 2025-09-30 | Funding Only Action | $453.9M |
Source: USASpending.gov (FPDS), public federal procurement data, as the agency reported it. Our record updated 13 October 2026; detail retrieved 18 October 2026. The solicitation date is an estimate from the end date, not a posted date.
Other expiring 561422 contracts · All expiring contracts · USASpending record