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PSC codes › 7E20

PSC 7E20 — End User: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools (HW/Perp SW): federal contracts

$2.2Bobligated in FY2025
-7.0%change FY2024→FY2025
22open solicitations
3,836new awards, last 12 months

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What PSC 7E20 covers

Description: Hardware, software, and other equipment for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, workspace, collaboration and productivity software, printers and other central printing or output needs. A/V and VTC includes equipment typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Workspace includes physical desktops, laptops, thin client, and peripherals (monitors, mouses, keyboards). Helpdesk and Deskside support includes hardware, software and equipment needed to troubleshoot, repair, and manage client computing devices. Collaboration and productivity software includes tools used to author, create, collaborate and share documents and other content.

Includes: Software for e-mail, communications, messaging, word processing, spreadsheets, presentations, desktop publishing, graphics and others. Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Official definition: GSA PSC Manual (PSC April 2025.xlsx), acquisition.gov/psc-manual. Category: IT › Product.

FY2022$1.9B
FY2023$2.7B
FY2024$2.3B
FY2025$2.2B
FY2026*$1.8B
FY2027*$2.6M
USASpending.gov contract obligations by federal fiscal year of the action. * A year that ended under 120 days ago is still filling in.

Who is winning new PSC 7E20 work

Contractors ranked by obligations on awards that started FY2024–FY2027 to date.

How competitive is PSC 7E20?

NAICS codes used on PSC 7E20 awards

NAICSIndustryShare
541519Other Computer Related Services47.4%
334111Electronic Computer Manufacturing27.2%
511210Software Publishers10.6%
541512Computer Systems Design Services3.8%
334118Computer Terminal and Other Computer Peripheral Equipment Manufacturing1.8%
517911Telecommunications Resellers1.1%
541511Custom Computer Programming Services1.0%
811212Computer and Office Machine Repair and Maintenance1.0%

Related PSC codes

7A21 Business Application Software (Perpetual License Software) · DA01 Business Application/Application Development Support Services (Labor) · 7B22 Servers (Hardware and Perpetual License Software) · 7G21 Digital Network Products (Hardware and Perpetual License Software) · DA10 Business Application/Application Development Software As a Service · 7A20 Application Development Software (Perpetual License Software) · 7B20 High Performance Compute (Hardware and Perpetual License Software) · 7K20 Storage Products (Hardware and Perpetual License Software)

Win PSC 7E20 work with FedSift

  • Matched to your company — PSC 7E20 solicitations ranked against your capabilities, NAICS and certifications, with a fit score for each
  • A compliance matrix from the package — every requirement in the attachments, each cited to its page
  • A pipeline that watches the dates — question cutoffs and response deadlines from what the notice states, amendments and new versions as they post
  • The market behind the code — buyers by contracting office, who is entering, adjacent codes and contracts coming up for recompete

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