PSC codes › DE10
PSC DE10 — End User as a Service: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools: federal contracts
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- Request for Information - Message Operations and Information Exchange Support
- FIRE & EMERGENCY MEDICAL SERVICES RECORDS MANAGEMENT SYSTEM (FEMSRMS) SOFTWARE BASE + 3 OPTION YEARS ORDER
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What PSC DE10 covers
Description: End user client computing delivered as a service. Includes software and support tools delivered as a service contract and used for End User support such as Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, and print services. A/V and VTC include services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Print services include Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services. Workspace includes Desktop as a Service (DaaS) and Workspace as a Service (WaaS) delivered via public cloud or 3rd party providers. Client compute equipment provisioned by service contract. Also includes client related productivity software accessed as a service (SaaS), used to author, create, collaborate and share documents and other content.
Includes: Software for e-mail, communications, messaging, word processing, spreadsheets, presentations, desktop publishing, graphics and others.
Notes: Software as a Service, Service Contracts, Subscription based software provisioning, and device rentals are considered services.
Official definition: GSA PSC Manual (PSC April 2025.xlsx), acquisition.gov/psc-manual. Category: IT › Capability As a Service.
Who is winning new PSC DE10 work
Contractors ranked by obligations on awards that started FY2024–FY2027 to date.
| Contractor | Obligations | Awards |
|---|---|---|
| LEIDOS, INC. | $257.3M | 16 |
| DELL MARKETING L.P. | $243.3M | 3 |
| GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC. | $148.3M | 13 |
| DELL FEDERAL SYSTEMS L.P | $146.3M | 14 |
| SCIENCE APPLICATIONS INTERNATIONAL CORPORATION | $100.6M | 24 |
| THIRDPACKET TECHNOLOGIES LLC | $88.0M | 1 |
| RAYTHEON COMPANY | $80.7M | 1 |
| EARTH RESOURCES TECHNOLOGY, LLC | $62.3M | 2 |
| LEIDOS, INC. | $52.3M | 3 |
| PECKHAM VOCATIONAL INDUSTRIES, INC. | $46.4M | 1 |
How competitive is PSC DE10?
- 83.8% of obligations on these awards were competed.
- 33.2% of competed awards that report offers drew a single offer (n=656).
- 31.6% went to small businesses.
- The five largest contractors hold 47.1% across 466 contractors.
NAICS codes used on PSC DE10 awards
| NAICS | Industry | Share |
|---|---|---|
| 541513 | Computer Facilities Management Services | 22.7% |
| 541519 | Other Computer Related Services | 20.5% |
| 511210 | Software Publishers | 19.4% |
| 541512 | Computer Systems Design Services | 15.4% |
| 541511 | Custom Computer Programming Services | 7.8% |
| 334290 | Other Communications Equipment Manufacturing | 4.3% |
| 513210 | Software Publishers | 2.6% |
| 541715 | Research and Development in the Physical, Engineering, and Life Sciences (Except Nanotechnology and Biotechnology) | 1.8% |
Related PSC codes
DA01 Business Application/Application Development Support Services (Labor) · R499 Other Professional Services · DA10 Business Application/Application Development Software As a Service · 7A21 Business Application Software (Perpetual License Software) · 7A20 Application Development Software (Perpetual License Software) · R425 Engineering and Technical Services · DF01 It Management Support Services (Labor) · R799 Other Management Support Services
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