(7A21) Employee Recognition Service (VA-26-00052104)
Inactive on SAM.gov — responses were due 23 Apr 2026 · Unrestricted (full and open) · Department of Veterans Affairs (VA) · NAICS 541519 · Solicitation VA2600052104
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A newer version of this notice has been posted. SAM.gov republished solicitation VA2600052104 on 09 June 2026. This page is kept because it is a real record, but the current requirement, dates and attachments are on the latest version. Read the latest version →
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SAM.gov marked this notice inactive — responses were due 23 April 2026.
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Description
The Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Orlando Veterans Affairs Healthcare System (OVAHCS) has a requirement for a Healthcare driven digital, cloud?based employee recognition platform that enables employees, patients, caregivers, and family members to recognize Orlando VA Health Care System (OVAHCS) clinical and non?clinical staff for exemplary customer care and support. The platform shall utilize a push/pull technology approach to healthcare employee recognition by facilitating real?time feedback from patients, peers, caregivers, and family members (pull), and by delivering personalized recognition and actionable data to staff (push). The platform shall include, at a minimum, the capability to: Generate detailed reports measuring patient satisfaction, patient safety, and staff recognition data. Capture real?time, in?the?moment patient feedback. Provide prioritized, real?time results and insights. Offer marketing and communication tools that support efforts to improve patient experience and employee engagement. The platform shall be accessible on any Android or Apple device. The system shall support unlimited data pulls by the organization and must accommodate up to 6,648 OVAHCS employees. The Contractor shall provide technical support services sufficient to ensure full and continuous functionality of the platform for all covered users. RESPONSE SUBMISSION Responses are limited to 10 pages. Marketing materials will not be reviewed. Please submit responses via email to: Allison Fulton, Contract Specialist Allison.Fulton@va.gov Mina Awad, Contracting Officer Mina.Awad@va.gov Responses are due no later than 2:00 PM EST, April 23, 2026. Email file size must not exceed 5 MB. Mark submissions as Proprietary Information if applicable.
Version history
SAM.gov has posted 6 notices under solicitation VA2600052104, oldest first.
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