Source Sought Seeking IEE and/or ISBEE Contractors to Provide System M32 Materials Management-Software, License & Technical Support at IHS Lower Brule Health Center Lower Brule, SD

Sources Sought: System M32 Material MANAGEMENT SOFTWARE SYSTEM, Technical Support & other services 24/7/365 for the LOWER BRULE IHS HEALTHCARE CLINIC Sources Sought Notice Number: SSN-IHS1529571 This source sought notice is for informational and planning purposes only and shall not be construed as a solicitation, an obligation or commitment by the Indian Health Service. The Government is evaluating potential application of the Buy Indian Act for this acquisition. Market research results will determine whether a Buy Indian set-aside is appropriate. Market Research Notice: This Sources Sought Notice is issued solely for the purpose of conducting market research in accordance with FAR Part 10 and the Buy Indian Act (25 U.S.C. 5323). While the Government currently utilizes healthcare staffing or professional services, this notice is intended to determine whether qualified Indian Small Business Economic Enterprises (ISBEE) or Indian Economic Enterprises (IEE) can provide the IHS Lower Brule Healthcare Clinic with System M32 Material Management Software System, Technical Support and other services 24/7/365. Service is located in Lower Brule, South Dakota and will meet the Government s performance needs. Any future determination to restrict competition to one or a sole source will be supported by a separate full and open competition justification in accordance with applicable FAR requirements. This source sought notice is intended strictly for market research to determine the availability of Indian Small Businesses Economic Enterprise (ISBEE) and/or Indian Economic Enterprises (IEE) or Other Small Businesses. Your responses to the information requested will assist the Government in determining the appropriate acquisition method, including whether a set-aside is possible. The anticipated applicable NAICS code for this acquisition is 513210, Software Publishers, 541519, Other Computer Related Services, and other relevant NAICS codes will be considered based on responses received. BACKGROUND: Indian Health Service (IHS), Great Plains Area Office (GPAO) provides support to the Indian Health Clinics and Hospitals in North Dakota, South Dakota, Nebraska, Iowa. The GPAO ensures that all health clinics and hospitals have supplies, services, support, oversight, and other needs to provide healthcare for eligible Native American patients that are registered for services. The Indian Health Service (IHS), Great Plains Area Office (GPAO), located in Aberdeen, South Dakota. It is conducting market research to identify potential sources capable of providing the System M32 Material Management Software: license and support for eOrder, Electronic Requisition System for the Indian Health Service (IHS) Lower Brule Health Center, located in Lower Brule, SD. The Government currently utilizes the System M32 Material Management Software within the region, however, this Sources Sought Notice is issued solely to assess the availability and capability of qualified Indian Small Business Economic Enterprises (ISBEE) and Indian Economic Enterprises (IEE) to provide Medical Support Assistant (MSA) and/or Certified Nursing Assistant (CNA) that meet the Government s performance needs. SPECIAL REQUIREMENTS: Business Size Standard of Company (i.e. small business, 8(a), Woman owned, veteran owned, etc.). Socioeconomic Status and Required Documentation: Respondents shall clearly identify all applicable socioeconomic categories, including: Indian Small Business Economic Enterprise (ISBEE) Indian Economic Enterprise (IEE) 8(a) Small Disadvantaged Business (SDB) HUBZone Small Business Service-Disabled Veteran-Owned Small Business (SDVOSB) Veteran-Owned Small Business (VOSB) Women-Owned Small Business (WOSB) Economically Disadvantaged WOSB (EDWOSB) Other Small Business Large Business Required Documentation: (a) Proof of ISBEE/IEE status (including completed IEE Representation Form and Tribal/ownership documentation). (b) SBA certification numbers or evidence for 8(a), HUBZone, SDVOSB, WOSB, EDWOSB, etc. (c) Confirmation of business size relative to NAICS 513210 or 541519. (d) Confirmation of current SAM registration. Responses are requested from all qualified firms, including but not limited to ISBEE, IEE, 8(a), HUBZone, SDVOSB, WOSB, and large businesses. Responses will assist the Government in determining whether the requirement may be set aside under Buy Indian Act authority. Performance Work Statement (PWS) Objective The Lower Brule Health Center has a need for a contracted Materials Management Software System service. This service will allow the SU staff to monitor all Service Unit supplies and inventory and outdates as well as E-ordering needed for day-to-day operations in the outpatient clinic and services the Lower Brule Health Center provides. Scope of Work The vendor will provide: Monthly license and support for the System M32 Materials Management Software System Monthly license and support for the EORDER Electronic Requisitioning System Just-in-time phone-based technical support on a 24/7 basis Provide responsive technical support consultants who understand the on-going technical support and customer services needs of the staff involved with the day-to-day functions of the M-System and E-Order If there are any technical problems that may arise that cannot be answered or worked out that same day, the Contractor shall use their expertise to have this problem worked out within a 24-hour period. When calls are placed to the Contractor regarding technical problems/questions, the Contractor will return calls to the SU staff within 2 hours. Background This facility has used a Materials Management Software System since 2003 for supply inventory and ordering to accurately account for Government property and supplies and be fiscally responsible with Government funds. Electronic materials management software systems allow the Service Unit to operate efficiently and effectively and support day-to-day clinic operations. Period of performance The period to be awarded is date of award through one (1) year. The requested Period of Performance is from 09/01/2026 to 08/31/2027. Place of Performance The place of performance will be the Lower Brule Health Center located in Lower Brule, SD. Purpose The primary purpose of this contract is for the provision of technical support services to be provided at the Lower Brule Health Center facility by programmers of M-Systems, INC. Contractor Responsibilities Technical support services shall be provided for the Lower Brule Health Center. The services will include: Just-in-time phone-based technical support on a 24/7 basis Provide responsive technical support consultants who understand the on-going technical support and customer services needs of the staff involved with the day-to-day functions of the M-System and E-Order If there are any technical problems that may arise that cannot be answered or worked out that same day, the Contractor shall use their expertise to have this problem worked out within a 24-hour period. When calls are placed to the Contractor regarding technical problems/questions, the Contractor will return calls to the SU staff within 2 hours. Government Provided Equipment None Contractor-Provided Equipment, Facilities, and Services Contractors will be responsible for providing their own equipment, vehicle, tools, personnel, and transportation to complete the performance of this contract. Technical Requirements The Contractor shall provide adequate staff that possesses proper certification, if applicable, for Materials Management Software and E-ordering services. Quality Assurance - see Performaance Work Statement for Table Contract Officer s Representative The Contracting Officer s Representative (COR) representing the Government for the purpose of this contract shall be designated in writing by the Contracting Officer at the Great Plains Area Indian Health Service. The COR is responsible for: Monitoring the Contractor s technical progress including surveillance, assessment, and performance and recommending to the Contracting Officer changes in requirements, Interpreting the Statement of Work, Performing technical evaluation as required, Performing technical inspection and acceptance required by this contract, Assisting the Contractor in the resolution of technical problems encountered during performance, and Serving as systems manager to ensure compliance with the Privacy Act. The designated COR for this contract is: Michelle Chmela, COR I Lower Brule Health Center 601 Gall St. Lower Brule, SD 57548 Phone: (605) 473-8172 The designated Technical Point of Contact (TPOC) for this contract is: Joseph Blacksmith, Property and Supply Lower Brule Health Center 601 Gall St. Lower Brule, SD 57548 Phone: (605) 473-816 joesph.blacksmith@ihs.gov Compensation The Contractor shall be responsible for all inclusive costs, and there will be no differential pay for government holidays, overtime, compensation time, and night differential…