DA01--Market Research: Geographic Information System Support
Inactive on SAM.gov — responses were due 5 Jun 2026 · Unrestricted (full and open) · Department of Veterans Affairs (VA) · NAICS 541519 · Solicitation 36C10B26Q0402
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Description
Sources Sought Notice RFI: 36C10B26Q0402 Page 1 of 8 This Sources Sought notice is issued solely for information and planning purposes. Do not submit a proposal. This notice does not constitute an Invitation for Bid, Request for Task Execution Plan, Request for Quotation, or Request for Proposal, and shall not be construed as a commitment by the Government to award a contract or otherwise acquire any products or services. In accordance with Revolutionary Federal Acquisition Regulation Overhaul VA Class Deviation (RFO) 15.101(c), responses are not offers and cannot be accepted by the Government to form a binding contract. The Government will not reimburse any costs incurred in responding to this notice; all participation is strictly voluntary. No funds have been authorized, appropriated, or received for this effort. Respondents are responsible for properly marking proprietary, restricted, or competition-sensitive information. Information marked as proprietary will be handled accordingly. Any Service-Disabled Veteran-owned small businesses (SDVOSBs) or Veteran-owned small businesses (VOSBs) responding to this RFI must include their intent and ability to meet set-aside requirements for performance of this effort in accordance with the Department of Veterans Affairs (VA) Acquisition Regulation (VAAR) 852.219-73, VA Notice of Total Set-Aside for Certified SDVOSB (DEVIATION) or 852.219-74, VA Notice of Total Set-Aside for Certified VOSB; specifically the requirement for at least 50% of the cost of manufacturing or 50% of the services be performed by yourself and/or other eligible/verified SDVOSB/VOSB concerns; and be listed in the Small Business Administration certification database at the time of submission. DESCRIPTION The Department of Veterans Affairs (VA), Office of Information and Technology (OIT), is conducting market research to identify industry capabilities, best practices, and delivery models for enterprise Geographic Information System (GIS) services and operations supporting large-scale federal environments. VA is particularly interested in understanding proven approaches that improve platform performance, scalability, security, user experience, and operational efficiency while minimizing implementation and operational risk in complex enterprise settings. The potential North American Industrial Classification (NAICS) code for this effort is 541519. The attached draft Performance Work Statement (PWS) and below information outlines preliminary requirements and is provided for context only; it does not represent final specifications Operating Environment (Informational Only) VA s enterprise GIS Environment supports a large, geographically distributed user base across multiple administrations and operational components. The environment includes on-premises and cloud-based platforms, large geospatial datasets, internal and public-facing users, and integrations with other enterprise IT and data services. Scope of Interest VA is seeking information from vendors with experience delivering, operating, securing, and modernizing enterprise GIS platforms and services, including environments that support: Large-scale geospatial datasets Hybrid and cloud architectures High availability and mission-critical operations Secure access for diverse user communities Where feasible, VA is interested in approaches that leverage and enhance existing enterprise GIS capabilities rather than wholesale platform replacement, while improving performance, reliability, and user experience. REQUESTED CAPABILITY INFORMATION Respondents are requested to provide concise, factual descriptions addressing the areas below. Responses should focus on demonstrated experience, approaches, and outcomes relevant to enterprise GIS operations. Please do not respond with pre-printed organizational marketing material, boilerplate capability statements, or generic product descriptions, as such content does not provide value to VA s market research objectives. Respondents are encouraged to organize their responses using the numbered sections below to facilitate review. Enterprise GIS Platform Experience Provide examples of enterprise GIS solutions delivered using: ArcGIS Enterprise Enterprise Geodatabases ArcGIS Indoors 2. Large-Scale Data & Geoprocessing Describe experience with: Geoprocessing workflows Managing and analyzing large-scale datasets (greater than 100 million records) Techniques used to optimize performance at scale 3. Platform Operations, Configuration, and Security Describe experience managing, upgrading, configuring, and securing ArcGIS enterprise platforms in: On-Prem environments Microsoft Azure Cloud ArcGIS Online Include approaches for availability, patching, backup, recovery, and access controls. 4. Direct Database GIS Data Management Describe experience transferring or modifying GIS data directly within databases (e.g., SQL Server) without using ArcGIS software, including: Methods used Controls implemented to maintain the integrity of SDE system tables 5. GIS System Consolidation and Integration Describe experience consolidating and integrating multiple GIS systems into a unified enterprise platform, including: Reduction of redundancy Operational improvements Risk or cost reductions achieved 6. Performance Troubleshooting Describe your standard troubleshooting approach when users report: Slow ArcGIS application performance Degraded web map or service performance 7. Geospatial Analysis and Reporting Describe experience conducting geospatial analysis and producing reports or visualizations to support operational or leadership decision-making. 8. Federal Experience Describe experience managing GIS or IT systems within a federal agency, including scale, governance, and compliance considerations. 9. Customer Experience (CX) Support Describe experience providing customer experience services within complex GIS environments, including: CX strategy development CX analysis and identification of experienced drivers Operationalizing insights across large, multi-stakeholder environments 10. Transition-In Approach Describe your standard transition-in approach for assuming operations of an existing GIS environment, including: Knowledge transfer Stabilization activities Risk mitigation Include recruiting approaches used to identify GIS experts with experience in: Database management System administration Application development 11. Contractor Onboarding Provide examples demonstrating how contractors are onboarded and granted full system access within 30 days of hire while maintaining federal security requirements. 12. Workforce Stability Describe approaches used to minimize attrition and maintain continuity of operations in enterprise GIS environments. 13. DevSecOps and Product Engineering Indicate experience with DevSecOps practices within Product Engineering Services relevant to enterprise GIS platforms. 14. Versioning and Environment Promotion Describe how GIS services and data pipelines are: Versioned Tested Promoted across development, test, and production environments 15. Alternative Delivery Models Describe any alternative or non-traditional delivery models used to provide enterprise GIS services, such as: Platform-as-a-Service Managed services Automation-first approaches 16. Automation Opportunities Identify GIS operational tasks well suited for automation and provide examples where automation reduced cost, improved performance, or reduced operational risk. 17. Near Real-Time Data and Streaming Describe experience supporting near real-time geospatial data ingestion, streaming data, or event-driven analytics. 18. Performance and Experience Metrics Identify metrics used to proactively monitor: Platform performance Availability User experience 19. Scalable Architecture and Cost Control Describe architectural patterns used to scale enterprise GIS platforms while controlling infrastructure and cloud costs. 20. Zero Trust Implementation Describe how Zero Trust principles are implemented within enterprise GIS platforms, including identity, access, and monitoring considerations. 21. Outcome-Based Management Identify aspects of GIS services that may be suitable for outcome-based or service-level-based management rather than labor-hour-based models and provide examples where such models were used. 22. Industry Recommendations Based on experience, provide recommendations for improving enterprise GIS operations to enhance performance, reduce cost, or reduce operational risk. The Government is contemplating a Firm Fixed (FFP)/T&M hybrid contract type. State whether the information provided is sufficient to price the requirement as a FFP as written or explain why the tasks may not be suitable for an FFP arrangement. Based on your experience, are the FFP and T&M categories appropriate for the work stated in the PWS? Do you have any suggestions of what contract vehicle this should be and why? Has the draft PWS provided sufficient detail to describe the technical…
Version history
SAM.gov has posted 4 notices under solicitation 36C10B26Q0402, oldest first.
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