Solicitations › TREASURY, DEPARTMENT OF THE › NAICS 541611

Internal Revenue Service (IRS) Taxpayer Assistance Center (TAC) Modernization

TREASURY, DEPARTMENT OF THE · Solicitation 26-12-APMO · NAICS 541611 · Unrestricted (full and open) · Closed

Solicitation details

Solicitation number	26-12-APMO
Notice ID	592cfd4806ec40f881d7958be69e4e67
Agency	TREASURY, DEPARTMENT OF THE
Sub-tier	INTERNAL REVENUE SERVICE
Contracting office	DEPT OF TREASURY IRS
NAICS code	541611
Product / service code (PSC)	R799
Set-aside	Unrestricted (full and open)
Notice type	Presolicitation
Posted	14 July 2026
Response deadline	20 February 2026 (closed)
Place of performance	Atlanta, GA, USA

Description

The purpose of this RFI is to seek contractors to support IRS in assessing and implementation of a roadmap to modernize the over 350 nationwide TAC offices that provide assistance to taxpayers who require in-person help with tax law inquiries, account resolution, identify verification and other taxpayer needs. As part of this implementation, we will need support to 1) Document current state, 2) Develop a roadmap for future state and 3) help implementation of approved roadmap. This would be a comprehensive modernization effort including people, technology and reporting. February 12, 2026, the amendment 1 to the attachment 4 and the RFI submission instructions are posted. July 7, 2026, this requirement will be competed through a GSA Governmentwide Acquisition Contract (GWAC); therefore, no additional information will be posted on SAM.gov.

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