This solicitation has closed — responses were due 16 September 2026.
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Description
SOURCES SOUGHT: This requirement is to provide all contact center personnel and management, and services necessary for the operation of the Department of the Navy (DON) Civilian HRBCC, a dedicated single service contact center (contractor personnel will be dedicated to the taskings within this contract). The contractor will provide the full range of support to current and separated Navy civilian employees and prospective employees. The contractor will provide technical guidance, employee entitlements, advice, and information to employees about the Federal Employee Health Benefits (FEHB), the Federal Employees Group Life Insurance (FEGLI), the Thrift Savings Plan (TSP), the Federal Dental and Vision Insurance Programs (FEDVIP), and the Federal Long Term Care Insurance Program (FLTCP).
Documents in the solicitation package
4 files are attached to this notice.
PIEE Solicitation Module Link for N69199HRBCCFY27
Web Based Training for the PIEE Solicitation Module
Registration Instructions for the PIEE Solicitation Module
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