Solicitations › VETERANS AFFAIRS, DEPARTMENT OF › NAICS 541511

Vecna Kiosk Warranty

VETERANS AFFAIRS, DEPARTMENT OF · NAICS 541511 · Unrestricted (full and open) · Closed

Solicitation details

Notice ID	a605212e818f4fea8ebfeeae12c7cb52
Agency	VETERANS AFFAIRS, DEPARTMENT OF
Sub-tier	VETERANS AFFAIRS, DEPARTMENT OF
Contracting office	247-NETWORK CONTRACT OFFICE 7 (36C247)
NAICS code	541511
Set-aside	Unrestricted (full and open)
Notice type	Special Notice
Posted	06 August 2026
Response deadline	17 August 2026 (closed)
Place of performance	Augusta, GA, USA

Description

The Department of Veterans Affairs requires an extension of the warranty services for existing 58 total Vecna (Vetlink) patient self-service kiosks deployed across the VA Augusta Health Care System to include all supporting VA Clinics. These kiosks are essential for streamlining the Veteran check-in process and supporting patient engagement. Vecna kiosks have been implemented at the VA Augusta Health Care System and all VA Clinic locations. Continued warranty coverage is critical to ensure uninterrupted operation, timely support, and availability of OEM replacement parts. This SOW outlines the required services for a three-year warranty extension (base year plus two option years) on all covered 58 Vecna kiosks.

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