DA01--Market Research Request - VA Customer Relationship Management (CRM) Modernization (VA-27-00005481)

Closed — responses were due 26 Oct 2026 · Unrestricted (full and open) · Department of Veterans Affairs (VA) · NAICS 541512 · Solicitation 36C10B27Q0006

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What happened next

This solicitation has closed — responses were due 26 October 2026.

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Solicitation details

Solicitation number	36C10B27Q0006
Notice ID	b38097aba6b64a159b4ea64cefc288ff
Agency	Department of Veterans Affairs (VA)
Contracting office	TECHNOLOGY ACQUISITION CENTER NJ (36C10B)
NAICS code	541512 — Computer Systems Design Services
Product / service code (PSC)	DA01
Set-aside	Unrestricted (full and open)
Notice type	Special Notice
Posted	26 October 2026
Response deadline	26 October 2026 (closed)

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Description

SUBJECT* Customer Relationship Management (CRM) Modernization Request for Information Loopback GENERAL INFORMATION CONTRACTING OFFICE S ZIP CODE* 07724 SOLICITATION NUMBER* 36C10B27Q0006 RESPONSE DATE/TIME/ZONE 08-04-2026 1PM EASTERN TIME, NEW YORK, USA ARCHIVE 30 DAYS AFTER THE RESPONSE DATE RECOVERY ACT FUNDS N PRODUCT SERVICE CODE* DA01 NAICS CODE* 541512 CONTRACTING OFFICE ADDRESS Department of Veterans Affairs Technology Acquisition Center 23 Christopher Way Eatontown NJ 07724 POINT OF CONTACT* Crystal Lomonaco Crystal Lomonaco@va.gov DESCRIPTION Department of Veterans Affairs (VA) Customer Relationship Management (CRM) Modernization Request for Information (RFI) Loopback Customer Relationship Management (CRM) Modernization will be solicited and released on General Services Administration (GSA) eBuy with no set-aside.

Version history

SAM.gov has posted 2 notices under solicitation 36C10B27Q0006, oldest first.

27 July 2026 — Sources Sought
26 October 2026 — Special Notice (this page)

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Market context: VA and NAICS 541512

About the buyer and the industry, not this specific solicitation. Source: USASpending.gov award data, updated nightly.

In fiscal year 2026, VA obligated $739.6M across 141 contract actions under NAICS 541512.
146 contracts worth $12.7B in this category end within the next 18 months.

VA contracts under NAICS 541512 →

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