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Solicitations › Department of Justice › Drug Enforcement Administration

EPICOR IT Maintenance System

Closed — responses were due 30 Sep 2026 · Unrestricted (full and open) · Drug Enforcement Administration, DOJ · Arlington, VA · NAICS 541519 · Solicitation D-27-TC-0003

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Solicitation details

Solicitation numberD-27-TC-0003
Notice IDb83ad50f738d46f2b7cd09adc6cfa604
AgencyDepartment of Justice (DOJ)
Sub-agencyDrug Enforcement Administration
Contracting officeDRUG ENFORCEMENT ADMINISTRATION
NAICS code541519 — Other Computer Related Services
Product / service code (PSC)7A21
Set-asideUnrestricted (full and open)
Notice typeSpecial Notice
Posted23 September 2026
Response deadline30 September 2026 (closed)
Place of performanceArlington, VA, USA
CompetitionSole source — not open to competitive bidding

Description

The U.S. Department of Justice, Drug Enforcement Administration, intends to award a sole source purchase order to EPICOR ITSM. EPICOR ITSM is the current client ticketing software to support CSOS registrants. Ongoing maintenance and licensing are required to ensure uninterrupted help desk operations and continued support for the growing population of CSOS registrants and service desk personnel. There is no other entity in the U.S. public, private, or governmental, which provides this capability. EPICOR does not authorize third party providers.

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Market context: DOJ and NAICS 541519

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