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Enterprise Customer Experience 2 (ECX) 2 - Request for Information (RFI)

Closed — responses were due 12 Nov 2026 · No Set aside used · U.S. Citizenship and Immigration Services, DHS · VT · NAICS 517111 · Solicitation 70SBUR27I00000002

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A newer version of this notice has been posted. SAM.gov republished solicitation 70SBUR27I00000002 on 05 November 2026. This page is kept because it is a real record, but the current requirement, dates and attachments are on the latest version. Read the latest version →

What happened next

This solicitation has closed — responses were due 12 November 2026.

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Solicitation details

Solicitation number70SBUR27I00000002
Notice IDc3df5f9654a14d0591f2af99d93ae032
AgencyDepartment of Homeland Security (DHS)
Sub-agencyU.S. Citizenship and Immigration Services
Contracting officeUSCIS CONTRACTING OFFICE(ERBUR)
NAICS code517111 — Wired Telecommunications Carriers
Set-asideNo Set aside used
Notice typeSources Sought
Posted02 November 2026
Response deadline12 November 2026 (closed)
Place of performanceVT, USA
CompetitionCompetitive

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Description

**The purpose of this revision 1 is to update the maximum number of pages for responses from 7 pages to 15 pages, as shown in highlighted text in Revision 1 attachment.** The purpose of this RFI is to understand the landscape of vendors, including both those that currently hold contracts on government vehicles and those that do not, that can provide the type of service outlined below. United States Citizenship and Immigration Services (USCIS) aims to identify vendors that provide the required services and can recruit and retain staff with the experience and skills needed to meet the needs of this requirement. The results of this RFI will aid the government in determining if small business can perform this work and if any specific set-asides are appropriate. Additionally, responses to the RFI will be used to help USCIS determine which contract vehicle to use. The period of performance is not yet established at this time. This is a recompete of 70SBUR22F00000252, not a follow-on requirement. Please refer to Attachment 70SBUR27I00000002 for more information and RFI submission requirements.

Version history

SAM.gov has posted 3 notices under solicitation 70SBUR27I00000002, oldest first.

Documents in the solicitation package

2 files are attached to this notice.

  • Attachment_70SBUR27I00000002_RFI_ECX2.pdf
  • Attachment_70SBUR27I00000002_RFI_ECX2_Revision 1.pdf

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Market context: DHS and NAICS 517111

About the buyer and the industry, not this specific solicitation. Source: USASpending.gov award data, updated nightly.

  • In fiscal year 2026, DHS obligated $37.3M across 136 contract actions under NAICS 517111.
  • 17 contracts worth $19.7M in this category end within the next 18 months.

DHS contracts under NAICS 517111 →

Other open solicitations in NAICS 517111

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