Telecommunication Voice and Data Unification Services

SECTION A Streamlined Solicitation for Commercial Items This is a combined synopsis/solicitation for the acquisition of commercial items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this announcement. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. Solicitation Number: RFQ-26-IHS1528504. This solicitation is issued as a request for quotation (RFQ). This solicitation document and incorporated provisions and clauses are in effect through Federal Acquisition Circular (FAC) 2026-01, Effective 3/13/2026. Contracting Officer's Business Size Selection: Indian Set-Aside NAICS Code: 517810 All Other Telecommunications Small Business Size Standard: $40M CLIN 1 Base Period: Telecommunication Voice and Data Unification Services Description of item(s) to be acquired: This request is for voice and data services for a 1-year contract. The Contractor will deliver services over standard circuit-switched systems and digital circuit services for Kayenta Health Center, Inscription House Health Center and Dennehotso Health Station. This request will also include minor hardware and software changes/installation required to support the changing business role of Kayenta Service Unit, minor maintenance to hardware supporting the operations of telecommunication services for the Service Unit and for continued support of the system. Place of Performance: NAIHS / Kayenta Service Unit / Kayenta Health Center Supervisor Point of Contact: TBD Mailing Address: PO Box 368 Physical Address: HWY 160 M.P. 394.3 Kayenta, Arizona 86033 NAIHS / Kayenta Service Unit / Inscription House Health Center Point of Contact: TBD Division of Information Technology Mailing Address: PO Box 7397, Shonto, AZ 86054 Physical Address: HWY 98 & Navajo Route 16, Tonalea, AZ 86044 Dennehotso Health Station Supervisor Point of Contact: TBD Mailing Address: PO Box 368 / Kayenta, Arizona 86033 Physical Address: HWY 160 BLDG DE-2000, Dennehotso, Arizona 86535 The provision at 52.212-1, Instructions to Offerors -- Commercial, applies to this acquisition with no addenda. 52.212-2: Evaluation -- Commercial Items, applies to this acquisition and is contained in Section I. Offerors shall include a completed copy of the provision at 52.212-3, Offeror Representations and Certifications -- Commercial Items, with its offer. The clause at 52.212-4, Contract Terms and Conditions -- Commercial Items, applies to this acquisition with no addenda. The clause at 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders -- Commercial Items, applies to this acquisition and is contained in Section I. Additional Contract Requirement or Terms and Conditions: as contained in Sections B through I. Proposal Submission Information: Reference Section Quotes are due no later than 8 September 2026 at 12:00 pm EST and shall be sent via email to Maliala.Pinkney@.hhs.gov. Notice to Offerors: The Government intends to award a single Firm Fixed Price contract for this requirement. The Government reserves the right to cancel this solicitation, either before or after the closing date. In the event the Government cancels this solicitation, the Government has no obligation to reimburse an offeror for any costs incurred in the preparation of their quote. Section B Products or Services and Prices/Costs B.1 BRIEF DESCRIPTION OF SERVICES The business objective of telecommunication service is maintaining continuity of critical and timely services between Kayenta Service Unit, all NAIHS facilities, non-IHS facilities, patients, and Area Office customers in healthcare, financial and cooperative relationships with partners and agencies on and off the Navajo Reservation. The services required support the Indian Health Services Mission to raise the physical, mental, social, and spiritual health of American Indians and Alaska Natives to the highest level, including behavioral health care and long-term care for the local Native American population. Services allow Kayenta Service Unit to: Increase health care service availability and accessibility Improve health care quality, safety, cost and value Broaden health insurance and long-term care coverage Recruit, develop and retain a competent health care workforce Keep current on technological advances and innovation The Kayenta Service Unit Division of Information Technology aligns its operations, technical direction and management to support the Navajo Area Indian Health Service Strategic plan, Mission and Business Objectives. Delivery of government and industry IT services and systems to clinical and administrate programs via telecommunication services. Support IT and Telecommunication technologies under the Federal Enterprise Architecture, GSA Services, and Verizon networks. Support transparency and transformation of IT and telecommunication services and systems to and between customer endpoints. B.2 TYPE OF CONTRACT The contract type is Firm Fixed Price contract. In accordance with Section F.1, the period of performance for this individual contract can extend beyond the expiration date up to 6 months. Section c: Description/Specifications/sTATEMENT OF Work Reference Attachment 1 SOW. SECTION D - Packaging and Marking D.1 PACKAGING AND MARKING All deliverables shall be delivered to the Contracting Officer s Representative (COR) identified in Section G and shall be marked as follows: 1. Name and address of the Contractor; 2. Contract Number; 3. Description of item contained therein; and 4. Consignee's name and address. D.2 PAYMENT OF POSTAGE AND FEES All postage and fees related to submitting information including forms, reports, etc. to the Contracting Officer or COR shall be paid by the Contractor. SECTION E - Inspection and Acceptance E.1 INSPECTION AND ACCEPTANCE Pursuant to FAR clause 52.212-4, all work described in Section C to be delivered under this contract is subject to final inspection and acceptance by an authorized representative of the Government. The authorized representative of the Government is the Contracting Officer s Representative (COR), who is responsible for inspection and acceptance of all services, materials, or supplies to be provided by the Contractor. E.1.1 Inspection and Acceptance Criteria Final inspection and acceptance of all work performed, reports and other deliverables will be performed at the place of delivery by the COR. E.1.2 General Acceptance Criteria General quality measures, as set forth below, will be applied to each work product received from the Contractor under this Statement of Work. Accuracy ? Work Products shall be accurate in presentation, technical content, and adherence to accepted elements of style. Clarity ? Work Products shall be clear and concise. Any/all diagrams shall be easy to understand and be relevant to the supporting narrative. Consistency to Requirements ? All work products must satisfy the requirements of this Statement of Work. File Editing ? All text and diagrammatic files shall be editable by the Government. Format - Work Products shall be submitted in hard copy and electronic copy. The electronic copy must be in a format as indicated in the Deliverables Section. E.2 Approvals by the COR All services delivered to the COR will be deemed to have been accepted 30 calendar days after date of delivery, except as otherwise specified in this contract, if written approval or disapproval has not been given within such period. Section F Deliveries or Performance F.1 PERIOD OF PERFORMANCE The period of performance will be from 9/10/2026 9/9/2027. F.2 REPORTING REQUIREMENTS/DELIVERABLES The contractor shall submit all required deliverables in accordance with the SOW. The contractor shall submit deliverables that are clear, concise, and complete, and that conform in format and structure to standards that shall be agreed to in advance between the Contractor and the COR. Certain types of deliverables shall be submitted in draft form initially, allowing the COR to review and provide additional information and/or clarification comments for possible inclusion in the final version. F.3 DELIVERABLES - Computerized Maintenance Management System (CMMS) - Labor, materials, supplies, equipment, and services necessary to perform the tasks listed in the SOW under C.3 Scope. Section G Contract Administration Data G.1 AUTHORITIES OF GOVERNMENT PERSONNEL Notwithstanding the Contractor's responsibility for total management during the performance of this contract, the administration of this contract will require maximum coordination between the Government and the Contractor. The following individuals will be the Government's points of contact during the performance of this contract: Contracting Officer Name: TBD Address: Phone: Email: Contracting Officer's Representative Name: TBD Address: TBD Phone: TBD Email: TBD Note: The Contracting Officer is the only individual…