AN11--Survey Services for EVOLVE for Women's Healthcare
Inactive on SAM.gov — responses were due 29 May 2026 · Total Small Business Set-Aside (FAR 19.5) · Department of Veterans Affairs (VA) · Seattle · NAICS 541990 · Solicitation 36C24E26Q0043
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Description
Description This is a combined synopsis/solicitation for commercial products and commercial services prepared in accordance with the format Revolutionary FAR Overhaul (RFO) in Federal Acquisition Regulation (FAR) subpart 12.202, Streamlined Procedures for Evaluation and Solicitation for Commercial Products and Commercial Services, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested, and a written solicitation document will not be issued. This solicitation is issued as a Request for Quote (RFQ) and the solicitation number is 36C24E26Q0043. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2026-01. This solicitation is a 100% set-aside for small business concerns. The associated North American Industrial Classification System (NAICS) code for this procurement is 541990, with a small business size standard of $19.5 million. The FSC/PSC is AN11. The VA Regional Procurement Office (RPO) - East is seeking to purchase survey services necessary for a study led by the Research Department at the VA Puget Sound Healthcare System (Seattle). A firm-fixed price contract will be awarded for the purchase of services in accordance with all terms, conditions, provisions, specifications, and schedule of this solicitation herein. Quotes shall contain the Quoter s best terms for cost/price and technical capabilities of the requirement. All interested parties must be registered with System for Award Management (SAM) at https://www.sam.gov upon submission of their response. The government reserves the right to award without discussions. All interested companies shall provide quotations for the following in accordance with the Statement of Work: 1.0 Supplies/Services Line Item Description Quantity Unit of Measure Unit Price Total Price 0001 Task 1 Obtaining IRB Approval 1.00 JB 0002 Task 2 Survey Programming 1.00 JB 0003 Task 3 Developing Recruitment Materials 1.00 JB 0004 Task 4 Training of staff and soft launch 1.00 JB 0005 Task 5 Recruitment and data collection 1.00 JB 0006 Task 6 Telephone Follow-up and data collection to non-responders 1.00 JB 0007 Task 7 Data management and generating reports 1.00 JB 0008 Task 8 Project Management and communication with study team 1.00 JB 1.1 STATEMENT OF WORK (SOW): Multimodal Survey to Evaluate Veterans Reproductive Healthcare Access, Quality and Outcomes Background. VA Puget Sound Health Care System, Department of Health Services Research is requesting a contract with an external contractor (herein referred to as Vendor ) to conduct a survey for a VA Health Services Research (HSR) funded Investigator Initiated Research project titled Evaluating Veterans Reproductive Healthcare Access, Quality and Outcomes in a changing Landscape (EVOLVE). The research project is funded to examine changes over time in Veterans contraceptive utilization and clinical outcomes, to test for current disparities in person-centered contraceptive care measures, and to contextualize these findings through qualitative interviews with Veterans. Data collection for this study involves fielding a large nationally representative survey of approximately 3,600 reproductive-age women Veterans. Dr. Lisa Callegari (located at VA Puget Sound) is leading this project along with Co-Principal Investigator Dr. Deirdre Quinn (VA Pittsburgh) and a team of co-investigators and project staff located at VA Puget Sound, VA Pittsburgh and VA Greater Los Angeles. The project has current VA Central Institutional Review Board (CIRB) approval as well as Research & Development Committee approval at VA Puget Sound VA Pittsburgh and VA Greater Los Angeles (IRBNetID 1829172) Scope. The requested contract is to conduct a one-time survey, obtaining survey responses from approximately 3,600 reproductive-age female Veterans. VA Puget Sound will provide a participant list of approximately 9,000 Veterans divided into two strata. Participant list will include Veterans first and last names, unique study identifier, email addresses, and phone numbers The participant list will be supplied to the Vendor via a study VA Box.com account before survey recruitment efforts begin The participant list will include 1,200 Veterans in stratum 1 and 7,800 Veterans in stratum 2 for a total of 9,000 Veteran records. Vendor will invite Veterans from both strata of the participant list to participate in the study survey. The Vendor will conduct recruitment efforts until a minimum of 3,600 responses have been obtained (470 from stratum 1 and 3,130 from stratum 2). If the minimum of 3,600 responses is not achieved from the participant list, VA will provide a second participant list consisting of approximately 3,000-6,000 Veterans (400-800 in stratum 1 and 2600-5200 in stratum 2). Vendor will utilize multimodal forms of contact to invite Veterans to participate in the survey. Multimodal forms of contact will be: E-mail (Respondents can complete survey via web or call in on 800#) Text Message (Respondents can complete survey via web or call in on 800#) Phone (the Vendor will call non-responders and offer them the opportunity to complete the survey via web or over the phone) The survey will consist of approximately 150 questions. The survey length is expected to be 20 to 25 minutes when self-administered online. This will be translated into 35 to 40 minutes in length if completed over the telephone. The Vendor will host all Veteran data (including the participant list and Veterans survey responses) on a secure encrypted server that is FIPS 140-2 compliant. Salient Characteristics: Vendor must have a minimum of 3 years of experience conducting multimodal surveys (email, text message and telephone) for more than one VA research project with Veterans. Vendor must have a minimum of 3 years of experience setting up and managing secure texting for multimodal VA surveys for Veterans. Vendor must have a minimum of 3 years of experience training staff for multimodal secure surveys for Veterans. Vendor staff must already be trained on the use of the Veterans Crisis Line and able to employ an emergency protocol (including making a warm hand-off to the Veterans Crisis Line) if necessary. Vendor must be able to launch survey within three months of contract execution. Vendor must have a call center that is available to make calls in the evenings and on weekends (non-business hours) in all United States time zones. All outbound calls must originate from United States telephone numbers and be placed from within the United States by United States-based personnel. Vendor must be able to host web surveys via a VA domain that is mobile-friendly and 508 compliant. Due to the short period of performance, vendor must be able to execute a Data Use Agreement (DUA) with the VA upon award and prior to survey launch. Vendor must be able to store and transmit VA sensitive information in an encrypted form, using VA-approved encryption tools that are, at a minimum, FIPS 140-2 validated. Vendor must be able to securely transfer data via VA Box.com. Vendor s firewall and Web services security controls shall meet or exceed VA s minimum requirements. Vendor must be able to support and comply with IRB requirements (including reliance agreements or vendor IRB review, if required) prior to survey launch. Tasks. Task 1 Obtaining IRB approval The Vendor will independently apply for an IRB determination from their own IRB of record prior to beginning data collection. Task 2 Survey Programming The Vendor will program the survey for web and telephone administration. The web-based option will be mobile device friendly and 508 compliant. Survey questions will be provided by study team. The survey will consist of 140-170 questions. Vendor will conduct rigorous testing to ensure the survey is programmed correctly. In addition, Vendor will provide VA team access to online survey so they may test and confirm it is programmed correctly. Task 3 Developing Recruitment materials Working collaboratively with the study team, the Vendor will draft and finalize recruitment materials (e.g., text messages, emails) and provide final versions to study team so the study team can submit the final versions for VA CIRB review and approval. In addition, Vendor will set up an 800# for Veterans to call to opt-out, complete the survey, and/or ask questions about the study. Recruitment materials will include: Study information statement Invitation email Invitation text message language Reminder email Reminder text message language Final reminder email Final reminder text message language Script for outbound telephone calls Script for leaving a voicemail Task 4 Training of staff and soft launch Vendor will train staff in conducting survey recruitment and administration via telephone, including making active referral and/or warm handoff to the Veterans Crisis Line if needed. Vendor will conduct a…
Version history
SAM.gov has posted 2 notices under solicitation 36C24E26Q0043, oldest first.
22 May 2026 — Combined Synopsis/Solicitation (this page)
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