JB CHS Base Telecommunications Systems Operations and Maintenance (BTS O&M) Services

Combined Synopsis/Solicitation for Commercial Items Joint Base Charleston (JB CHS) Base Telecommunications Systems Operations and Maintenance (BTS O&M) Services RFQ FA441826Q0053 Amendment 03 The purpose of this amendment is to: Extend the solicitation close date to 19 Aug 2026 at 12:00 PM EDT. All other terms and conditions remain the same. _________________________________________________________________________ Amendment 02 The purpose of this amendment is to: Extend the solicitation close date to 12 Aug 2026 at 12:00 PM EDT. Incorporate Atch 01 BTS OM PWS, Version 3, 05 Aug 2026 Changes have been made to the following Sections: 5.10.2 Key Personnel List 5.10.3.1, Avaya Partnership and Certification, 5.10.3.2 CompTIA Security+ Certification, and 6.1 Contractor Personnel Security Clearance. Incorporate Atch 12 Questions and Answers, Version 2, 05 Aug 2026 Changes have been made to the following Answers: 31, 33, 87. Incorporate Atch 04 Provisions and Clauses, Version 3, 05 Aug 2026 Changes have been made to RFO Provision 52.212-1 and 52.212-2. Update paragraphs (vi) and (vii) 1 and 2 of this combined synopsis solicitation document. Note: Changes made in this description remove outdated information and new information is in "bold". To see the history of changes made to the official document see the Combined Solicitation Document Amendment 02 attached. NOTE: The Key Personnel List is no longer due at quote submission. It is now due 10 calendar days prior to contract start date. New additions are highlighted in green and deletions are struck through unless otherwise stated. All other terms and conditions remain the same. _________________________________________________________________________ Amendment 01 The purpose of this amendment is to: Incorporate Atch 01 BTS OM PWS, Version 2, 04 Aug 2026 Changes have been made to the following Sections: 3.10.8.1 Global Positioning System (GPS) Service, 5.10.3.1 Avaya Partnership and Certification, 5.10.2 Key Personnel List, 5.10.3.2 CompTIA Security+ Certification, 5.10.3.3 Quality Management Certifications, 5.10.3.4. Building Industry Consulting Services International (BICSI) Certification, B.2.4 JB CHS NAAF DCO Incorporate Atch 12 Questions and Answers Incorporate Atch 03 PID List, 04 Aug 2026 Changes have been made to the Purchase and Install tab, items 1176-1185. Deletions are highlighted in red and struck through. Additions are highlighted in green. Incorporate Atch 04 Provisions and Clauses, Version 2, 04 Aug 2026 Changes have been made to RFO Provision 52.212-1 and 52.212-2. Update paragraphs (vii)1 and 2 of this combined synopsis solicitation document. Note: Changes made in this description remove outdated information and new information is in "bold". To see the history of changes made to the official document see the Combined Solicitation Document Amendment 01 attached. Notify interested vendors that the question and answering period for the combined solicitation is now closed. Note: Additions are highlighted in yellow and deletions are struck through unless otherwise stated. All other terms and conditions remain the same. _________________________________________________________________________ (i) This is a combined synopsis/solicitation for commercial products or commercial services prepared in accordance with RFO part 12. This announcement constitutes the only solicitation. Offers are being requested and a separate written solicitation will not be issued. Solicitation number FA441826Q0053 is issued as a Request for Quotation (RFQ) for Joint Base Charleston (JB CHS) Base Telecommunications Systems Operations and Maintenance (BTS O&M) Services. This acquisition is 100% small business set-aside. The applicable Product Service Code is DG01 - IT and Telecom - Network Support Services (Labor) and NAICS code is 517111 - Wired Telecommunications Carriers for this acquisition. The size standard for the appliable NAICS is 1,500 employees. This solicitation incorporates provisions and clauses by reference. The full text of provisions and clauses may be accessed electronically at www.acquisition.gov and selecting FAR Overhaul. This is not a Defense Priorities and Allocations System (DPAS) rated acquisition. (ii) A list of line-item number(s) and items, quantities, and units of measure (including option(s)). See attached RFQ pricing sheet, Atch 02 and Product Identifier List (PID), Atch 03. (iii) The contractor shall provide all labor, supervision, materials, consumables, tools, equipment, transportation, and other items or services necessary to provide full O&M services to the JB CHS BTS and deliver highly reliable wired telecommunications, networked voice, video, and data services. Full O&M includes system administration, sustainment, and database management, through maintenance and repair, Trouble Tickets, Work Orders, technical solutions, and special projects. The contractor is responsible for operating and maintaining the following BTS components: the Telephone Switch System, Voice over Internet Protocol (VoIP) equipment, Media Gateways, Inside Plant (ISP) and Outside Plant (OSP) infrastructure, Primary Rate Interface (PRI) and Session Initiation Protocol (SIP) trunks, the Telecommunication Management System (TMS), Call Accounting System (CAS), Voice Mail, Voice Protection System (VPS), Global Positioning Services (GPS), along with equipment integrated into auxiliary radio, wireless, and paging networks, CIPS/CVC, copper and fiber infrastructure, and all equipment listed in Appendix B of the Performance Work Statement (Atch 01). Services shall be performed in accordance with (IAW) the PWS, Original Equipment Manufacturer (OEM) specifications, Department of Defense (DoD) directives, US Air Force (AF) policies, and applicable laws. The contractor shall be certified as an "Authorized Business Partner" of Avaya Government Solutions Inc and qualified to provide Switch Maintenance Support Services" and authorized as a reseller of Avaya Government Solutions maintenance, repair service, repair parts/spare parts. The contractor must also hold a current ISO 9001, ISO/IEC 20000, or CMMI Level 2 (or higher) appraisal. All contractor personnel shall hold at minimum a valid U.S. Tier 3 Security Clearance. (iv) This acquisition shall be F.O.B Destination. The place of performance is Joint Base Charleston Air Base, Naval Weapons Stations, and North Auxiliary Airfield, SC. The period of performance is one base year and four (4) one-year option periods (01 Oct 2026 30 Sep 2031). (v) See Attachment 04 for a list of solicitation provisions and contract clauses that apply to the acquisition. (vi) Offers in response to this acquisition are due 19 August 2026 at 12:00 PM EDT and must be submitted electronically by email to Madison Nerenberg, Contract Specialist, madison.nerenberg@us.af.mil and Taylor McDaniel, Contracting Officer, at taylor.mcdaniel.1@us.af.mil. (vii) Any other additional information required by 5.101(c): 1. RFO Provision 52.212-1, Instructions to Offerors - Commercial Products and Commercial Services applies to this acquisition and the following addendum applies. At a minimum, the offeror shall: Submit a completed copy of Atch 02, RFQ Fill-in Sheet and Atch 03, Product Identification (PID) List. For the RFQ Fill-in, offerors shall submit pricing for CLINs X001 (highlighted in yellow) and leave pricing for CLINs X002 blank. For the PID List, offerors shall quote pricing for all cells highlighted yellow. Ensure all four (4) tabs of the PID List excel are completed; Submit a Mission-Essential Services Plan IAW PWS Section 5.14; *Note: Key Personnel List is no longer required at quote submission. However, successful offerors are required to submit the list 10 calendar days prior to contract start date in accordance with PWS Section 5.10.2 and 5.10.3. Submit proof of "Authorized Business Partner" of Avaya Federal Solutions and qualification/authorization to provide Switch Maintenance Support Services" as a reseller of Avaya Federal Solutions maintenance, repair service, repair parts/spare parts; Submit proof of ISO 9001:2000 or ISO 9001:2008 or ISO/IEC 20000 or CMMI Development Level 2 (or higher) appraisal; *Note: Proof of BICSI or alternative factory certification is no longer required at quote submission. However, successful offerors are required to obtain the certifications for the applicable employees within the timeframes listed in PWS Section 5.10.3.4. *Note: Offerors are still required to complete the DD 254. All personnel must obtain the Tier 3 Clearance within 180 days of the contract start date. Offerors must acknowledge and confirm the ability to meet the tiered response timelines for Emergency, Priority, or Routine Trouble Tickets and Work Orders. Submit completed copy of Atch 05 - BTS_DD0254. Submit three (3) relevant past performance references with contact information for services performed in the past three (3) years. Furnish the following information for each past…