R499--VA Claims Processing & Customer Services Support

Inactive on SAM.gov · Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14) · Department of Veterans Affairs (VA) · NAICS 524114 · Solicitation 36C10G26D0030

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Solicitation details

Solicitation number	36C10G26D0030
Notice ID	7f7fc9196e874963855c3346c266872d
Agency	Department of Veterans Affairs (VA)
Contracting office	STRATEGIC ACQUISITION CENTER FREDERICKSBURG (36C10G)
NAICS code	524114 — Direct Health and Medical Insurance Carriers
Product / service code (PSC)	R499
Set-aside	Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
Notice type	Award Notice
Posted	01 October 2026
Response deadline	Not stated
Competition	Competitive

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Description

VHA VCC claims processing and customer service functions are critical to ensuring uninterrupted access to healthcare services for Veterans and their families. VHA s existing resources are inadequate to manage the workload required to fulfill mission requirements. These services include verifying eligibility and authorizations, adjudicating claims for community-provided care, and issuing billing guidance to prevent improper payments and minimize reimbursement delays. These functions also support the complex IT systems that enable accurate claims processing and continuity of care. Customer service needs include the operation of customer service call centers to address billing, claims, and eligibility inquiries, including a 24/7 emergency care notification line that serves Veterans in crisis, helps VHA meet reimbursement timelines and ensures Veterans can report urgent care episodes promptly for payment authorization. Timely adjudication of medical claims for services performed by community-based providers guarantees that Veterans and family members of permanent and total service-connected disabled Veterans receive uninterrupted care.

Version history

SAM.gov has posted 2 notices under solicitation 36C10G26D0030, oldest first.

01 October 2026 — Justification
01 October 2026 — Award Notice (this page)

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Market context: VA and NAICS 524114

About the buyer and the industry, not this specific solicitation. Source: USASpending.gov award data, updated nightly.

In fiscal year 2026, VA obligated $33.4B across 47 contract actions under NAICS 524114.
4 contracts worth $16.3B in this category end within the next 18 months.

VA contracts under NAICS 524114 →

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Source: this notice on SAM.gov. FedSift republishes public federal procurement data and is not affiliated with the U.S. Government. Always confirm dates and requirements against SAM.gov before responding.