Solicitations
› VETERANS AFFAIRS, DEPARTMENT OF
› NAICS 811210
J065--NOTICE OF INTENT TO SOLE SOURCE REQUIREMENT KARL STORZ ENDOSCOPY EQUIPMENT DC VA MEDICAL CENTER DEPT. VETERANS AFFAIRS
VETERANS AFFAIRS, DEPARTMENT OF · Solicitation 36C24526Q0704 · NAICS 811210 · Unrestricted (full and open) · Closed
This solicitation has closed.
Responses were due 30 July 2026.
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Solicitation details
| Solicitation number | 36C24526Q0704 |
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| Notice ID | 844e6b47674243788ef3359a50e5b18f |
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| Agency | VETERANS AFFAIRS, DEPARTMENT OF |
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| Sub-tier | VETERANS AFFAIRS, DEPARTMENT OF |
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| Contracting office | 245-NETWORK CONTRACT OFFICE 5 (36C245) |
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| NAICS code | 811210 |
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| Product / service code (PSC) | J065 |
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| Set-aside | Unrestricted (full and open) |
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| Notice type | Special Notice |
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| Posted | 24 July 2026 |
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| Response deadline | 30 July 2026 (closed) |
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Description
Karl Storz CSA Support Contract GENERAL Scope of Services: The purpose of this requirement is to provide support for the Karl Storz scope and camera equipment at Washington DC VAMC. The Contractor shall provide all labor, personnel, equipment, tools, materials, supervision and other items and services necessary to perform service and maintenance. Location: Washington DC VA Medical Center, 50 Irving Street NW, Washington, DC 20422. WORK HOURS Hours of Operation: Normal business hours are Monday through Friday, 8:00 a.m. to 4:00 p.m., excluding holidays. Should the Contractor require work afterhours, the Contractor shall arrange in advance with the Contracting Officer s Representative (COR). Delivery Hours: The Warehouse is open to receive deliveries Monday through Friday, 8:00 a.m. to 4:00 p.m., excluding holidays. National Holidays: The holidays observed by the Federal Government are: New Year s Day, Martin Luther King Day, President s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran s Day, Thanksgiving Day, and Christmas Day and any other day specifically declared by the President of the United States to be a national holiday. Contractor may work on holidays with prior communication and coordination. PERIOD OF PERFORMANCE Base Year: Karl Storz CSA Service Contract 10/15/2026 - 10/14/2027 EQUIPMENT Device Description Accessories/Spare Parts (181) Accessories/Spare Parts EM Video Accessories/Spare Parts Endoscopes Accessories/Spare Parts Instruments Accessories/Spare Parts Lighting/Viewing C-MAC (45) C-MAC Accessories C-MAC Imager C-MAC Monitor Electro Mechanical (410) Electro Mechanical AIDA-Image Capture Electro Mechanical Camera Heads Electro Mechanical CCU/Modules Electro Mechanical Coupler/Adapter Electro Mechanical Device Control Electro Mechanical High Frequency Electro Mechanical Insufflators Electro Mechanical Light Cables Electro Mechanical Light Sources Electro Mechanical Monitors Electro Mechanical Printers Electro Mechanical Smoke Evacuation Electro Mechanical Telepack Electro Mechanical Zerowire Fiber Flexible Scopes (88) Fiber Flexible Cystoscope Fiber Flexible Hysteroscope Fiber Flexible Rhino-Laryngoscope Fiber Flexible Ureteroscope Instruments (895) Instruments Access Devices Instruments Bridges Instruments Burrs Instruments Clamps Instruments Clickline Instruments Currettes/Loops Instruments Dilators Instruments Dismantling Instruments Dissectors Instruments Elevators/Rasp Instruments Evacuators Instruments Forceps Instruments Guides Instruments Handles Instruments Holders Instruments Knives Instruments Laryngoscope Instruments Light Carrier Instruments Needles Instruments Obturators Instruments Otoscope Instruments Picks Instruments Probes Instruments Punches Instruments Retractors Instruments Scissors Instruments Sheaths Instruments Speculum Instruments Suction/Irrigation Instruments Suture/Ligature Instruments Tubes-Operating Instruments Working Elements Semi-Rigid Scopes (13) Semi-Rigid Intubation Semi-Rigid Perc Neph Semi-Rigid Saliendoscope Semi-Rigid Ureteroscope Specialty Rigid Scopes (26) Specialty Rigid EndoCAMeleon Specialty Rigid NIR Filter Specialty Rigid Operative Specialty Rigid PDD Specialty Rigid VITOM Standard Rigid Scopes (234) Standard Rigid Tier 1 ( 38cm) Video Flexible Scopes (89) Video Flexible Cystoscope Video Flexible Intubation Video Flexible Rhino-Laryngoscope Video Flexible Ureteroscope SPECIFICATIONS Preventative Maintenance This contract shall include all preventative maintenance (PM) of the equipment according to manufacturer s recommendations/procedures in the equipment manual. All tasks in the manufacturer s procedures shall be completed at the manufacturer s listed frequencies. PMs will be accomplished in accordance with the Original Equipment Manufacturer (OEM) recommendations. Corrective Maintenance The contract shall include all on-site corrective (unplanned) maintenance/repair of the equipment in accordance with the manufacturer s manual. Recalls & Alerts-- Contractor shall perform all remediation actions needed for product alerts and recalls issued for the equipment. The contractor will perform unlimited corrective services on equipment/systems under full coverage agreement from OEM. Provide labor and replacement parts, as necessary, to return the Products listed to normal operating conditions, provided that such service is necessitated by the failure of or accidental damage to the Product during normal usage for its intended purpose and such failure is not otherwise excluded from coverage as set forth herein. The number of repairs or exchanges that may be performed on the Covered Products is unlimited. All replaced or exchanged parts and Products shall become the property of KARL STORZ. Subject to the availability of Product, KARL STORZ may provide Customer with loaner Product while repairs or exchanges are being made. In addition to, or instead of the services set forth in section 1(a) above, for the Covered Products referenced on Exhibit A attached hereto, KARL STORZ shall provide an unlimited number of exchanges whereby Customer will submit its damaged Covered Product in exchange for one that is in normal operating condition (each an Exchange ), provided that such Exchange is necessitated by (i) the failure of or (ii) accidental damage to the Covered Product during normal usage for its intended purpose and such failure is not otherwise excluded from coverage under this Agreement. Exchanges will typically consist of the same Covered Product (by model/material number) or the closest available Product, as determined by KARL STORZ. Upon customer request, and at the sole discretion of KARL STORZ, customer may receive for its damaged Covered Product an exchange with a similar Product of different model/material number. Provide applicable technology updates, as designated by KARL STORZ, at the time of Exchange or repair. Upon request, and if available, provide a Damage Evaluation Report for each Product repaired or Exchanged. Pay shipping costs to Customer for repaired, replaced or exchanged product using KARL STORZ s preferred carrier. Parts/Materials/Tools/Labor All parts and materials to complete the maintenance shall be included as a part of this contract Contractor shall provide their own tools to complete the maintenance. All labor (including travel) to complete the maintenance is included in the contract. Contractor must use OEM certified parts and service. Use of refurbished parts have to be approved in writing by Biomedical Engineering prior to use. Engineer/technicians must be OEM trained on all equipment included in agreement. Proof of competency to be provided upon request. Updates/Patching Contractor shall complete available updates to the software at the discretion of Biomedical Engineering. Contractor shall complete all patching according to manufacturer s specifications. Response Time Contractor shall respond to trouble phone calls within thirty minutes. The minimum standard response time for dispatch will be no later than the following workday after notification of equipment malfunction. Service agreement service call priority with OEM under active coverage. Check in/Out Contractor personnel arriving on-site to perform work shall report to the Biomedical Engineering Department. Contractor personnel shall sign in using the department s vendor sign-in sheet, filling out all required information. Contractor personnel s tool bags are subject to inspection by the Biomedical Engineering department upon arrival and upon departure. Contractor personnel shall sign out upon completion of visit. Prior to departure, Contractor personnel are required to, at a minimum, verbally report any issues with the equipment to the Biomedical Engineering department, especially noting if the system is still down or not fully repaired. The VA campus is non-smoking. Contractor personnel are required to comply with this policy. Parking. It is the responsibility of the Contractor to park in the appropriate designated parking areas. Reporting Within 5 business days of award, must provide validation of equipment active coverage with OEM to certify service agreement in place. Contractor shall provide a copy of the service report, complete with test data, to the VHAWASHTM@VA.GOV within five business days after completion of any services. Service reports shall include identifying information about the equipment, all services provided during the service visit, any issues found during the visit, the technician/engineer names of the personnel performing work, and the date service was provided. Remote Support The Contractor shall provide a telephone line available 24/7/365 for technical support. Contractor shall also provide a phone number for VA staff to call to dispatch Contractor field service engineers/technicians. ii. If remote support via site-to-site virtual private network (VPN) is required, Contractor shall work with the COR and the facility Information…
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