R499--After Hours Call Center

Inactive on SAM.gov — responses were due 15 Jun 2026 · Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14) · Department of Veterans Affairs (VA) · Indianapolis · NAICS 561421 · Solicitation 36C25026Q0418

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A newer version of this notice has been posted. SAM.gov republished solicitation 36C25026Q0418 on 09 June 2026. This page is kept because it is a real record, but the current requirement, dates and attachments are on the latest version. Read the latest version →

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SAM.gov marked this notice inactive — responses were due 15 June 2026.

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Solicitation details

Solicitation number36C25026Q0418
Notice IDae5a275d7309426f9595d7b9c9240465
AgencyDepartment of Veterans Affairs (VA)
Contracting office250-NETWORK CONTRACT OFFICE 10 (36C250)
NAICS code561421 — Telephone Answering Services
Product / service code (PSC)R499
Set-asideService-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
Notice typePresolicitation
Posted02 June 2026
Response deadline15 June 2026 (closed)
Place of performanceIndianapolis

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Description

Posting Date: June 2, 2026 Type: Pre-Solicitation Notice Agency/Office: Department of Veterans Affairs, Network Contracting Office 10 Title: After hours Switchboard Coverage Services Classification Code: R499 - Support Professional: Other NAICS Code: 561421 Telephone answering Services Description: The Department of Veterans Affairs, Network Contracting Office 10 is seeking to provide a service subscription plan for operator call answering services. The VA anticipates awarding a firm, fixed price contract for an abbreviated base year and three (3) one (1) year options for a total of 3.5 years of service, if all options are exercised. The Government anticipates release of the RFQ to be June 2, 2026 with a due date of June 15, 2026. Questions must be submitted in written form via e-mail to Janel.Tate-Montgomery@va.gov no later than 2:00 pm EST June 5, 2026. The point of contact for this RFQ is Ms. Janel Tate, Contract Specialist, Network Contracting Office 10. Ms. Tate can be reached at Janel.Tate-Montgomery@va.gov.

Version history

SAM.gov has posted 3 notices under solicitation 36C25026Q0418, oldest first.

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Market context: VA and NAICS 561421

About the buyer and the industry, not this specific solicitation. Source: USASpending.gov award data, updated nightly.

  • In fiscal year 2026, VA obligated $13.0M across 23 contract actions under NAICS 561421.
  • 13 contracts worth $24.5M in this category end within the next 18 months.

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