Solicitations › VETERANS AFFAIRS, DEPARTMENT OF › NAICS 561421

Telephone Operator Support Services l KCVA | Base plus four (4) option years

VETERANS AFFAIRS, DEPARTMENT OF · Solicitation 36C25526Q0654 · NAICS 561421 · Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14) · Responses due 17 September 2026

Solicitation details

Solicitation number	36C25526Q0654
Notice ID	8f423ee061cb45c29d4e4f0247b11274
Agency	VETERANS AFFAIRS, DEPARTMENT OF
Sub-tier	VETERANS AFFAIRS, DEPARTMENT OF
Contracting office	255-NETWORK CONTRACT OFFICE 15 (36C255)
NAICS code	561421
Product / service code (PSC)	R426
Set-aside	Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
Notice type	Solicitation
Posted	10 September 2026
Response deadline	17 September 2026
Place of performance	Kansas City, MO, USA

Description

The Department of Veterans Affairs (VA), Kansas City VA Medical Center (KCVAMC), requires 24 hours per day, 7 days per week Telephone Operator Services in support of KCVAMC and all associated sites. Under this Performance Work Statement (PWS), the Contractor shall provide all personnel, supervision, management, and other resources necessary to perform on?site telephone operator and telecommunications support services as described herein. See attachment 36C25526Q0654_RFQ Final for more details.

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