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Solicitations › Department of Veterans Affairs

Telephone Operator Support Services l KCVA | Base plus four (4) option years

Closed — responses were due 17 Sep 2026 · Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14) · Department of Veterans Affairs (VA) · Kansas City, MO · NAICS 561421 · Solicitation 36C25526Q0654

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Solicitation details

Solicitation number36C25526Q0654
Notice IDd86bca87a31543a1aee9b7e1a15ec9b2
AgencyDepartment of Veterans Affairs (VA)
Contracting office255-NETWORK CONTRACT OFFICE 15 (36C255)
NAICS code561421 — Telephone Answering Services
Product / service code (PSC)R426
Set-asideService-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
Notice typeSolicitation
Posted15 September 2026
Response deadline17 September 2026 (closed)
Place of performanceKansas City, MO, USA

Description

The Department of Veterans Affairs (VA), Kansas City VA Medical Center (KCVAMC), requires 24 hours per day, 7 days per week Telephone Operator Services in support of KCVAMC and all associated sites. Under this Performance Work Statement (PWS), the Contractor shall provide all personnel, supervision, management, and other resources necessary to perform on?site telephone operator and telecommunications support services as described herein. See attachment 36C25526Q0654_RFQ Final for more details. See Amendment 1 "36C25526Q0654 0001_Amendment 1_Q and A_Final" to address Questions and Answers to Original Solicitation.

Version history

SAM.gov has posted 2 notices under solicitation 36C25526Q0654, oldest first.

Documents in the solicitation package

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Market context: VA and NAICS 561421

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