R408--MAIL MANAGEMENT SERVICES ANSWERING VENDOR QUESTIONS

Inactive on SAM.gov — responses were due 21 Jul 2026 · Unrestricted (full and open) · Department of Veterans Affairs (VA) · Washington, DC · NAICS 518210 · Solicitation 36C10D26Q0139

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SAM.gov marked this notice inactive — responses were due 21 July 2026.

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Solicitation details

Solicitation number	36C10D26Q0139
Notice ID	9ce5255a8b9942c596bdc7f30faa7372
Agency	Department of Veterans Affairs (VA)
Contracting office	VETERANS BENEFITS ADMIN (36C10D)
NAICS code	518210 — Data Processing, Hosting, and Related Services
Product / service code (PSC)	R408
Set-aside	Unrestricted (full and open)
Notice type	Sources Sought
Posted	20 July 2026
Response deadline	21 July 2026 (closed)
Place of performance	Washington, DC, USA

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Description

Q1. Please confirm that the VBA receives 41,000 packets per day on average but the ask of the contractor for this TO is to process up to 5-7,000 after the third month. The potential is more as the contractor proves its value. This 5-7,000 is all USPS mail and mail that is being shipped to contractor by VBA RO's. A1. The Government confirms that VBA estimates receiving approximately 41,000 mail packets per day across all centralized mail operations; however, this figure represents the total mail volume processed through the full centralized mail pipeline and is not the contractor's Task 5.14 obligation. Task 5.14 Mail Packet Processing Services is a distinct function separate from mail receipt, scanning, and conversion. It represents human-assisted claims processing actions, analogous to work a claims assistant would perform, on mail packets that automated processing was unable to complete, ensuring mail is actioned the same day it enters a work queue. The contractor's Task 5.14 obligation is to process 5,000 7,000 packets per day following the Month 3 ramp-up period as outlined in Table 5 of PWS Section 5.14. The Government notes that this volume has trended downward over time as mail automation capabilities have matured, though temporary spikes may occur due to automation issues or special projects.

Version history

SAM.gov has posted 6 notices under solicitation 36C10D26Q0139, oldest first.

23 June 2026 — Sources Sought
07 July 2026 — Sources Sought
08 July 2026 — Sources Sought
13 July 2026 — Sources Sought
16 July 2026 — Sources Sought
20 July 2026 — Sources Sought (this page)

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Market context: VA and NAICS 518210

About the buyer and the industry, not this specific solicitation. Source: USASpending.gov award data, updated nightly.

In fiscal year 2026, VA obligated $49.3M across 91 contract actions under NAICS 518210.
69 contracts worth $834.2M in this category end within the next 18 months.

VA contracts under NAICS 518210 →

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